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28 Day No Hassle Return Policy

Our Newsletter

28 Day No Hassle Return Policy

Hardware Guys want you to feel confident and happy when shopping at our store. We understand that not all products work out how you planned and sometimes mistakes can happen. Therefore if you return our product within 28 days of purchase in it's original packing we will happily refund your purchase in full minus a 50p per item re-stocking charge and the postage costs.

For special items e.g keyed alike cylinders, the re-stocking charge is £1.50

For door mechanisms the re-stocking charge is £12.50.

If you have any queries or need any clarification on our returns policy please don't hesitate to give us a call